PRIVACY POLICY

Last updated: January 23, 2026

This Privacy Notice for NeuroVeil UK ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our Services, including when you visit our website at https://tryneuroveil.com/.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON?
4. WHEN AND WITH WHOM DO WE SHARE YOUR DATA?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services or express an interest in obtaining information about us. This includes:

  • Email addresses
  • Neural Performance Data (Brain Age)
  • Phone usage patterns
  • Payment Data (Handled by Lemon Squeezy)

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services.

We process your data to facilitate account creation, authenticate users, protect individuals from harm (digital safety), and identify usage trends to improve the NeuroVeil algorithms.

3. WHAT LEGAL BASES DO WE RELY ON?

We only process your information when we have a valid legal reason, such as your explicit consent, to fulfill contractual obligations, or to protect your vital interests.

4. WHEN AND WITH WHOM DO WE SHARE YOUR DATA?

We may share data with vendors who perform services for us, including AI Platforms, Data Analytics Services, and Payment Processors (Lemon Squeezy).

5. DO WE USE COOKIES?

In Short: We use cookies to collect and store your information.

We use cookies to maintain the security of our Services, prevent crashes, and assist with basic site functions. We also use Google Analytics to track usage trends. To opt out of being tracked by Google Analytics, visit https://tools.google.com/dlpage/gaoptout.

6. ARTIFICIAL INTELLIGENCE PRODUCTS

Our Services utilize tools powered by artificial intelligence and machine learning. These AI Products are designed for text, image, and video analysis to provide neural insights and predictive focus diagnostics. All data processed by AI is handled in line with our high-security protocols and agreements with third parties.

7. DATA RETENTION

We keep your personal information only for as long as necessary to fulfill the purposes outlined in this notice—specifically, as long as you maintain an active NeuroVeil account. When we have no ongoing legitimate business need, we will delete or anonymize your data.

8. INFORMATION FROM MINORS

We do not knowingly collect data from children under 18 years of age. By using the Services, you represent that you are at least 18. If we learn that information from users under 18 has been collected, we will deactivate the account and purge the records immediately.

9. YOUR PRIVACY RIGHTS

Depending on your region (EEA, UK, Canada, or Switzerland), you have rights including the right to request access, rectification, or erasure of your data. You may review or change your information at any time by contacting us.

10. DO-NOT-TRACK FEATURES

Most web browsers include a Do-Not-Track ('DNT') feature. At this stage, no uniform technology standard has been finalized for recognizing these signals, so we do not currently respond to DNT browser signals.

11. UNITED STATES SPECIFIC RIGHTS

Residents of states including California, Colorado, Texas, and Virginia have specific rights to request access, correction, or deletion of their personal data. We have not sold or shared any personal information to third parties for commercial purposes in the preceding 12 months.

12. UPDATES TO THIS NOTICE

We may update this notice as necessary to stay compliant with relevant laws. The 'Revised' date at the top of this document will reflect the latest version.

13. CONTACT THE SENTRY

If you have questions or comments about this notice, you may contact our Neural Security team via email at:

support@neuroveil.io

Mailing Address: Contact via the above email for details.

14. DATA REVIEW & DELETION

To request to review, update, or delete your personal information, please submit a Data Subject Access Request.